gives you a convenient, simple, and secure way to manage your tickets and parking passes! Using your
We have fully transitioned to 100% digital ticketing and parking. Making this transition will allow the WSU Athletics Ticket Office greater flexibility with the distribution of tickets and parking passes, while providing the ability to seamlessly issue modifications for any game within hours.
Due to increased fraudulent activity with traditional Print-at-Home (PDF) style tickets, Wright State University Athletics eliminated Print-at-Home/TicketFast tickets prior to the start of the 2023-24 season. Although ticket buyers no longer have the option to print their tickets at home, fans still have a quick delivery and entry option by utilizing mobile entry offered via their
WSU Account.
If you do not know your password or are logging into your WSU Account for the first time, click on "Forgot Password?"
If you have any questions, please contact the WSU Athletics Ticket Office at 937-775-4934 or raidertix@wright.edu.
TICKET AND PARKING PASS MANAGEMENT FEATURES
Accessing your WSU Account
You can access your
WSU Account either through the Wright State Raiders app or using a mobile or PC web browser.
To link your
WSU Account to the Wright State Raiders app, launch the Wright State Raiders app on your mobile device. Click on "Tickets" in the menu bar.
Log in using the same credentials you normally use when accessing your account from a computer.
If this your first time logging in or you don't remember your log in, simply enter the email address associated with your season ticket account and select "forgot password." You'll receive an email with a temporary log in credential. Once logged in, you will be automatically prompted to change your password.
If you are still encountering issues with logging in, contact the ticket office at (937) 775-4934 for assistance.
Viewing Your Mobile Tickets/Passes
Once you have logged in on your mobile device, select the event you would like to view.
Tap "View Barcode" on the individual ticket or parking pass to display the barcode before you arrive at the venue. Swipe to view your additional tickets. Adding each ticket to Apple Wallet or Google Pay allows for easier mobile entry into the venue. Please note, screenshots of your barcode will not work for entry. If you do not see the "Add to Wallet" button on your iPhone, try turning your phone horizontally so the screen rotates, then scroll up to see the "Add to Wallet" button under the barcode. Your phone zoom settings can sometimes affect the "Add to Wallet" button showing up.
Note: Be sure to turn your screen brightness to the highest setting when you are getting your barcodes scanned. NFC scanning (aka Tap to Scan) works on iPhone 7 and iOS 11 and higher. If you have an iPhone 6 or 6+ or lower, or iOS version 11 or lower, please tap View Barcode and do not add your ticket to Apple Wallet.
Transferring Tickets/Passes
Once you have logged in on your mobile device or PC web browser, select the item you would like to transfer.
- Select TRANSFER
- Select each seat/pass you would like to transfer.
- Enter the recipient details and confirm the transfer.
Paying for Invoices
Once you have logged in on your mobile device or PC web browser, select the invoice you would like to pay.
- A summary of your invoice will appear. You will have the option to email or print it out (if using a computer). Continue with your payment.
- Select your payment option (pay in full, payment plan, split payment) and enter your payment information.
- Review your payment information, accept the terms and conditions, and confirm to submit your invoice payment.
Gameday Tips
Before arriving to the Nutter Center, here are some tips to help expedite your game day entry:
- Access your tickets and parking passes through the Wright State Raiders App or your WSU Account at least 24 hours prior to the event.
- Add your tickets and parking passes to your Apple Wallet or Google Pay. (Screenshots of barcodes will not work for entry)
- Make sure your phone is fully charged.
- Have your tickets and parking passes out and ready to be scanned before entering the venue or reaching a parking checkpoint. It is recommended that you send each guest their own individual ticket if the party is arriving separately.
- Reference the seat location on your ticket to access your seat.
Note: If you experience any ticket issues when entering the Nutter Center, visit the Nutter Center Box Office for assistance.
Ticket Protection
Don't let your game day experience end at the gate! Below are some helpful hints to protect you and your tickets:
Authorized ticket sellers
The only sources for verified tickets at WSU Athletics events are:
Note: Please be aware that tickets purchased from other resale marketplaces (including StubHub, Vivid Seats, Craigslist, eBay, etc.) are not guaranteed as valid for entry into the venue.
Counterfeit tickets
Fans purchasing tickets from unverified sources (including StubHub, Vivid Seats, Craigslist, eBay, etc.) assume the risk that tickets purchased are counterfeit or the barcodes have been invalidated. Any fan attempting to enter an event with counterfeit or invalid barcodes will be denied entry and directed to purchase a ticket from a verified source.
Frequently Asked Questions
Q: Why is the Wright State University Athletics Department transitioning to mobile ticketing?
A: Going mobile is the safest, most convenient and flexible way to receive and manage tickets while also increasing protection against fraud. This change allows the WSU Athletics Ticket Office greater flexibility with the distribution of tickets and parking passes, and provides the ability to seamlessly issue and/or modify tickets for any game within hours. Mobile ticketing technology has been used across all NFL stadiums since 2018, in NBA arenas, and at 350+ other venues, including many other NCAA institutions.
Q: I have never used my WSU Account before. Do I already have an account? Do I need to create a new one?
A: If you have ever purchased tickets from the WSU Athletics Ticket Office, you already have an account in our ticketing system. If you do not know your password or are logging into your WSU Account for the first time, click on "Forgot Password?" to have a temporary password link emailed to you. If you do not know the email address associated with your account or have additional questions, please contact the WSU Athletics Ticket Office at (937) 775-4934 or raidertix@wright.edu.
Q: How much does the Wright State Raiders app cost?
A: The official Wright State Raiders app is free! You can download the app from the Apple App Store or the Google Play Store.
Q: Can I print my tickets from home?
A: Due to increased fraudulent activity with traditional Print-at-Home (PDF) style tickets, the Wright State University Athletics Department eliminated Print-at-Home/TicketFast tickets prior to the start of the 2023-24 season. Although ticket buyers no longer have the option to print their tickets at home, fans still have a quick delivery and entry option by utilizing mobile entry offered via their WSU Account and Ticketmaster.com.
Q: Will a screenshot, photocopy or a picture of my ticket be permitted for entry?
A: No, a mobile ticket must be provided either within the Wright State Raiders app, your WSU Account on your mobile device, or within your phone's digital wallet to gain entry.
Q: What if I do not have a smartphone, or my phone breaks, dies, or is lost/stolen before I arrive on game day?
A: Digital ticketing is required beginning with the 2023-24 season. Fans without a smartphone should contact the WSU Athletics Ticket Office at (937) 775-4934 or raidertix@wright.edu, or on gameday visit the Nutter Center Box Office to discuss alternative accommodations.
Q: Can I have multiple tickets on a single phone?
A: Yes, you are able to swipe through your available tickets at the venue if the entire party is present. However, it is much easier to send each attendee their own individual ticket.
Q: What if my entire party isn't with me when I am ready to enter?
A: You can easily send each member their ticket individually since each person will need a ticket to enter the venue. Otherwise, you will need to wait to enter until the entire party is present.
Q: Does the person I send the tickets to need a WSU Account?
A: Yes. If they do not have one already, they will create one in the acceptance process.
